Terms and Conditions – Live Casino Pakistan Platform Rules

1. Eligibility

To use Live Casino, you must meet the following eligibility conditions at the time of registration and throughout the duration of your account:

• You must be at least 18 years of age. There are no exceptions to this rule. We reserve the right to request age verification documents at any point, and access will be suspended until verification is satisfactorily completed.
• You must be accessing the platform on your own behalf, for personal entertainment purposes only. Using the platform on behalf of a third party is not permitted.
• You must provide accurate and truthful information when registering. Providing false identity details, a fictitious name, or someone else's payment details is grounds for immediate account closure and forfeiture of any balance.
• You must not be a current employee, contractor, or close family member of an employee or contractor of Live Casino or any of its affiliated companies or service providers.
• You confirm that gaming is legal in your local jurisdiction and that you are acting in compliance with applicable local laws. Live Casino does not represent legal advice and you are responsible for understanding the rules that apply to you.

2. Account Registration

Creating an account on Live Casino is straightforward, but there are rules that apply from the moment you register. These rules exist to protect both you and the integrity of the platform.

You may only hold one account. If you have previously had an account closed or suspended, you may not open a new one without explicit written approval from our support team. Accounts found to be duplicates will be closed immediately, and any balance in the duplicate account will not be transferred.

Your account credentials — specifically your username and password — are your responsibility. Do not share them with anyone. Live Casino support staff will never ask you for your password. If you receive any message asking for your password, treat it as fraudulent and report it to support immediately.

• Register with your real name matching your CNIC or valid government-issued identity document.
• Use a valid, active mobile number that you own — this is used for account verification and security.
• Use an email address you have regular access to for account correspondence and password resets.
• You are responsible for keeping your account details up to date. An outdated phone number can lock you out of your account.

We may require identity verification (KYC) before processing withdrawals or at any point we deem necessary. This is a standard process. Supporting documents typically include a copy of your CNIC and a recent utility bill or bank statement. Failure to provide requested documents within a reasonable timeframe may result in withdrawal delays or account suspension.

3. Deposits & Withdrawals

Live Casino operates in PKR. All transactions — deposits, wagers, winnings, and withdrawals — are denominated in Pakistani Rupees. We support the following payment methods for both deposits and withdrawals:

Withdrawals must be returned to the same payment method used for the original deposit where technically possible. We do not process withdrawals to third-party accounts or payment methods not registered in your name. Any attempt to withdraw to an unverified or mismatched account will be declined and may trigger an account review.

4. Bonuses & Promotions

Live Casino runs regular promotions including welcome bonuses, deposit match offers, free spins on selected slots, and VIP rewards. All bonuses are subject to specific terms that are listed on the relevant promotion page. The following general rules apply to all bonuses unless a specific promotion states otherwise:

• Each bonus can only be claimed once per player, household, device, and IP address unless explicitly stated as repeatable.
• Bonus funds carry a wagering requirement. The specific multiplier (e.g., 20x, 30x) is stated on the promotion page. You must wager that amount before bonus-derived winnings can be withdrawn as real funds.
• Not all games contribute equally to wagering requirements. Live Casino games may contribute at a lower percentage than slots. Check the promotion detail page for game contribution rates.
• Bonuses have an expiry period. Unused or partially-used bonuses that pass the expiry date are automatically removed from your account without compensation.
• Live Casino reserves the right to cancel any bonus or promotion if there is evidence of abuse, including multi-accounting, coordinated wagering, or exploitation of game mechanics.
• Maximum bet limits apply when playing with active bonus funds. Placing bets above the stated maximum bet while a bonus is active may result in the bonus and associated winnings being voided.

5. Gameplay Rules

All games on Live Casino — whether slots, live dealer tables, fish games, or sports betting markets — are governed by the rules displayed within each game or betting market. By placing a bet or entering a game, you accept those individual game rules in addition to these general Terms and Conditions.

Live Casino games are streamed in real time from third-party studios. In the event of a technical disconnection during a live game round, the round outcome will be determined by the game server record, not by what was visible on your screen at the time of disconnection. Bets that were confirmed by the server before disconnection stand as placed.

For sports betting, odds are displayed before you place a bet and confirmed at the time of bet acceptance. Live betting odds can change rapidly. If the odds change between you clicking "bet" and the system confirming acceptance, you will be notified and can choose to accept the new odds or cancel the bet.

• Cricket and PSL betting markets are subject to official match results as declared by the relevant cricket board. In the event of match abandonment, applicable void rules apply as stated in the sportsbook.
• Slot outcomes are determined by a verified random number generator (RNG). Past results have no influence on future spins.
• Fish game results are based on server-side calculations. Visual animations are for entertainment purposes only and do not independently determine prize outcomes.
• Any game result that is later found to be caused by a technical error or software fault may be voided. Stakes will be returned to the player's account in such cases.

6. Prohibited Conduct

The following actions are strictly prohibited on Live Casino. Engaging in any of them will result in account suspension, forfeiture of balance, and may be reported to relevant authorities where appropriate:

• Creating or operating multiple accounts with the intention of claiming multiple bonuses or evading a previous suspension.
• Using automated software, bots, scripts, or any AI-assisted tool to place bets, interact with games, or manipulate account activity.
• Exploiting software bugs, errors in odds, or game malfunctions for financial gain. Any winnings derived from known exploits are not legitimate and will be voided.
• Using funds from fraudulent payment methods, stolen cards, or accounts not belonging to you. This constitutes fraud and will be reported.
• Engaging in match-fixing, spot-fixing, or placing bets based on insider information in any sport, including Cricket and PSL markets.
• Attempting to launder money through deposits, gameplay, and withdrawals in a way designed to conceal the origin of funds.
• Harassing, threatening, or abusing platform staff or other players in any communication channel.

7. Responsible Gaming

Gaming on Live Casino is intended to be an enjoyable form of entertainment for adults. We are committed to providing tools that help players stay in control of their time and money. These tools are available in your account settings and take effect as soon as you set them.

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit. Once set, the limit takes effect immediately. Increasing a limit requires a cooling-off period before it activates.
• Loss Limits: Define a maximum loss amount per session, day, or week. When the limit is reached, betting is paused automatically for the remainder of that period.
• Session Time Reminders: Set alerts to notify you when you have been playing for a defined length of time. These are reminders only and do not stop gameplay, but they serve as a useful prompt to take a break.
• Self-Exclusion: If you feel gaming is getting out of hand, you can self-exclude for a set period ranging from 30 days to permanent. During a self-exclusion period, your account is locked and you cannot register a new one.

Gaming is for adults only. If you are concerned about your gambling behaviour or someone else's, we encourage you to speak to a trusted person and use the tools available in your account. Live Casino is not a way to solve financial difficulties — please only play with money you can comfortably afford to lose as part of a leisure budget.

8. Privacy & Data

Your personal data is collected, stored, and processed in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that policy. The key points are:

• We collect only the information necessary to operate your account, verify your identity, process transactions, and comply with anti-money laundering obligations.
• We do not sell your personal data to advertisers or unrelated third parties.
• Your account data is stored on secured servers with encryption in transit and at rest.
• You have the right to request a copy of your personal data or to request deletion of your account and associated data, subject to any legal retention obligations.

9. Account Termination

You may close your account at any time by contacting our support team. We will process account closure requests within 5 business days. Any remaining real-money balance will be refunded to your registered withdrawal method after identity verification, provided no active investigations are underway.

Live Casino reserves the right to suspend or permanently close any account, with or without prior notice, if we have reasonable grounds to believe that a player has breached these Terms and Conditions, engaged in fraud, or if we are required to do so under applicable law or regulation. In such cases, any bonus balances will be forfeited. Real-money deposits may be withheld pending investigation.

10. Changes to These Terms

Live Casino may update these Terms and Conditions from time to time. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect. The updated date shown at the top of this page will always reflect the most recent version.

Continuing to use the platform after the effective date of a change constitutes your acceptance of the revised terms. If you do not agree with updated terms, you should close your account before the changes take effect. We recommend bookmarking this page and reviewing it periodically.

Questions about any part of these Terms and Conditions can be directed to our support team, available 24/7 via live chat on the platform.